Matthew Upson has issued an apology on behalf of the team to the club's supporters following the 5-0 Barclays Premier League defeat at Newcastle United.
The West Ham United captain admitted the Hammers had been a distant second-best at St James' Park and said 'Sorry' to each and every fan who made the long round-trip to the North East on Wednesday evening.
The skipper insisted that he and his team-mates would not dwell on the heavy defeat and would do everything possible to bounce back to winning ways when Barnsley visit the Boleyn Ground in the FA Cup on Saturday.
"I can only apologise for the display. Again, it was a fantastic effort from the supporters who came to watch and we didn't do them justice and that's a shame. We need to improve and keep them coming away from home.
"They've been great all season and we will be back on it in the next game."
Upson was at a loss to explain the Tyneside debacle, admitting that everything that could have gone wrong did go wrong, while everything the Magpies touched turned to goals.
Leon Best bagged a hat-trick on his Premier League debut for the club, while Kevin Nolan and Peter Lovenkrands were also on target as Newcastle ran riot.
"It's very difficult to sum it up after such a heavy defeat. We're obviously very disappointed and need to re-group and get ourselves together after a good run.
"I think we have put a lot of our efforts into our last four games and had some good results so perhaps this was one step too far for us because we were really poor.
"You need to look at it, pick pieces out of it and scrap it. That's the best way to move forward. You can't dwell on it or over-analyse it so we'll do that and get back to what I would call normal.
"It was just a poor performance - a poor individual performance and a poor collective performance and just a poor performance from everybody associated with the team. We just have to move on."
West Ham's defeat, combined with a draw for Wigan Athletic at Bolton Wanderers and Wolverhampton Wanderers' shock win over Chelsea, sent them back to the bottom of the table.
With ten days until Avram Grant's side resume their battle to beat relegation with the visit of Arsenal to the Boleyn Ground, Upson said it was up to the Hammers alone to save their Premier League skins.
"Results have gone poorly but it's all about us and the points we accumulate. We can't worry about anyone else."