A view of Prague

Your guide to Prague

UEFA has issued the following key matchday information for West Ham United supporters ahead of the 2023 UEFA Europa Conference League final in Prague...

 

General

To make the most out of your trip to Prague, check out the official Event Guide on UEFA.com and on the UEFA Europa app for all detailed information to help with your planning.

Dedicated page for WEST HAM supporters: https://www.uefa.com/uefaeuropaconferenceleague/event-guide/west-ham

Download the Europa app to have all info on the go:  https://europaleagueapp.page.link/event-guide-uecl

 

Fan Meeting Point

West Ham supporters will be gathering at the Fan Meeting Point in Letná Park from 12:00 for pre-match celebrations with live entertainment, food, drink and more.

The Fan Meeting Point will be open after the match to ensure all supporters make it back to the airport.

Your favourite matchday host Chris Scull will be joining to help count down to kick-off with plenty of entertainment to enjoy

DJ Tony Perry will be building the atmosphere with pre-match DJ sets to get you in the mood for the final

Lifelong West Ham fan Chesney Hawkes is taking to the stage for an afternoon performance filled with fan favourites, singalong songs and his biggest hits

West Ham United Supporter Services team will be on hand to assist you

 

Travel

Public transport is the best way to get around on matchday.

Free matchday travel: Public transport will be free for all ticket holders from 8:00 on 7 June to 8:00 on 8 June. The following services are included:

o   All DPP-operated buses, trams, and metro services

o   Suburban trains within zone P0 (only on matchday)

Simply show your mobile match ticket upon request by public transport staff.

Independent travellers

A free shuttle bus service will be available for West Ham supporters from the airport to the Fan Meeting Point on matchday.

To the stadium: From the Fan Meeting Point, take metro line A to Želivského. From here it’s a 20-minute (downhill) walk to Eden Arena.

Taxi travel is not recommended, but if this is your only option, rideshare services (Uber or Bolt) are more widely available than taxis.

Organised travel

Supporters with a travel package: Head back to the Fan Meeting Point after the match to catch your coach back to the airport.

If your charter flight is scheduled to depart right after the match, please confirm with your tour operator that a coach from the stadium to the airport has been booked for you instead.

 

Accessibility

The public transport route from the Fan Meeting Point to Eden Arena involves a lot of walking once you get to metro station Strašnicka. From there, you can hop on tram lines 7 or 19 instead which are low-floor and wheelchair-accessible.

The Fan Meeting Point in Letná Park is generally accessible, but bear in mind that it is mostly on grass.

The official UECLF Event Guide has a comprehensive Accessibility guide for disabled supporters:  https://www.uefa.com/uefaeuropaconferenceleague/event-guide/accessibility 

 

Tickets

All tickets will be mobile tickets delivered on the UEFA Mobile Tickets app.

Please transfer your match ticket to your guests before you go to Prague. It means you won’t miss out on any important matchday info, and it will also speed things up at during stadium entry.

For more information about tickets, please check out the ticketing FAQs.

 

Stadium

Accessing the stadium may take longer than usual. So get to the stadium early - at least three hours before kick-off. Leave enough time for searches and security checks.

Pack light: Bags larger than A4 (21.0 x 29.7 x 21.0 cm) won’t be permitted inside the stadium.

Payment by CZK and EUR is accepted at the stadium; however, you can also pay with credit cards, debit cards and contactless payments. The Fan Shops only accept cashless payments. 

Charge your phone: Make sure your phone is fully charged for your mobile match ticket. You can bring a small power bank if required, as long as it’s not larger than your phone.

Please see the Eden Arena page on the Event Guide for more info about stadium rules & forbidden items.

 

Non-ticket holders

Please do not travel to the stadium without a match ticket. You won’t be able to access the area around the stadium.

There will be no tickets for sale at the stadium.

Do not buy tickets from unofficial sellers – fake tickets may be in circulation.

There will be nowhere to watch the match.