Feedback Forum update



Having reviewed the feedback submitted by yesterday's deadline from supporters, the Club have taken the decision to postpone the proposed Feedback Forum scheduled for Monday 26 September. It will now be held during the upcoming international break on Wednesday 5 October 2016 at 6pm.‎

This decision has been taken in response to a significant number of supporters wanting to attend expressing their desire for a more formal group set up to discuss issues with more members of the Board in attendance.

So with the help of an independent selection committee, the Club has decided to appoint key advisors representing key sections of the supporter-base, whose role it will be to act as representatives of supporters and meet with the Board on a regular basis.

This group of advisors will include supporters from each section of the General Admission areas of the Stadium, in addition to Corporate Members, Bondholders, Accessibility supporters, young supporters, fan bloggers and key groups including LGBT Hammers and other such affiliate groups.

With a strong task team, including Board members, having thoroughly reviewed the feedback, the Forum is expected to focus on some key themes from different perspectives.

The Board are very grateful for the detailed feedback received, many points of which have already been acted upon, and are pleased that supporters are overwhelmingly supportive of the Club’s aim to ensure the Forum achieves tangible outcomes for the benefit of the Club and supporters.

This is a genuine opportunity to listen to supporters’ views from a true cross-section of the fanbase and work together to improve the Stadium and matchday experience.

The Club actively invite fans to come forward themselves, or to nominate individuals they think can adequately represent their area, expressing their interest in becoming a key advisor. To do so, please email [email protected].

The Feedback Forum meeting will act as a good test for the soon-to-be-elected new West Ham United Supporter Advisory Board. It is proposed that the SAB will follow a similar format, meeting more regularly with a pool of different representatives focusing on key areas of expertise.

Should they be selected as key advisors, supporters will be invited formally to attend no later than Friday 30 September at 5pm, with the Feedback Forum to take place on Wednesday 5 October 2016 at 6pm.