Important matchday information


The Hammers are back at London Stadium on Sunday when they welcome Juventus for the Betway Cup clash that will officially open their new home.


Any supporters wishing to collect their tickets on matchday can do so from our new 20-window Ticket Office situated on the Podium Level adjacent to the Stadium Store – and five windows in the North Stand – will be manned by staff who are fully briefed to assist from 9am on Sunday. If for any reason you did not receive your ticket in the post you may collect a re-print of your ticket from the Ticket Office.
Additionally, supporters in Club London with ticketing enquiries are requested to use the dedicated Club London entrance, which is located at gate B on the podium level from 10.30am, rather than heading to the main Ticket Office.   
An army of workers has been working 24-hours-a-day to ensure the London Stadium is ready to host the Hammers’ first-ever fixtures at the Club’s stunning new home on Queen Elizabeth Olympic Park. That hard work and commitment will help to make these historic days thoroughly enjoyable ones for the sell-out 54,000 crowd who will again descend on the sporting heart of east London throughout the day.

Travelling via public transport to the most-connected sporting arena in the country, fans are reminded to arrive as early as possible and to follow the Club’s advice over walking routes from Stratford and Stratford International stations to London Stadium.

Upon exiting Stratford station, you will see that safety barriers have been installed. These will remain open before the match, allowing supporters to walk through Westfield Stratford City, but fans will be encouraged to walk the most-direct route along Montfichet Road.
Turnstiles will open two hours before kick-off to enable supporters to enter and explore their new surroundings, while the Stadium Store will be open all day for fans to kit themselves out for the big day!
Post-match, safety barriers situated at the entrances to Westfield Stratford City via Chestnut Place (The Cow) and between John Lewis/Jamie’s Italian will be closed. Supporters will instead be directed to Stratford station via Montfichet Road.
Supporters are asked to bear in mind that a number of finishing touches will be added ahead of the Bournemouth fixture on Sunday 21 August, including the fabric wrap and the installation of West Ham-branding to the seating solution between the two tiers inside the Stadium bowl.
Due to delays in the planning process, Europe’s largest digital screens will be in place later in the season.
On the Stadium island, pods featuring West Ham storyboards have been installed at regular intervals, telling the stories of the finest players and moments in our 121-year history.
Inside, the Players’ Tunnel has been completed to welcome the team as they arrive tonight and leaving no doubt whatsoever that this is the new home of West Ham United!
With this being a journey of discovery for us all, we appreciate that there will be some initial issues that will need ironing out. Therefore, if you have any comments or feedback from Thursday or Sunday's match, please email us.
Come on you Irons!