Ahead of Monday's game at London Stadium, West Ham United are pleased to update disabled supporters on facilities and access.
First and foremost, the Club can confirm that a total of four free shuttle buses are to operate on Queen Elizabeth Olympic Park, ferrying supporters with accessibility needs from Stratford Station to London Stadium.
Staffed by the West Ham United Foundation, the buses will run from two hours prior to kick-off, to coincide with the turnstiles opening. Supporters will be collected from platform 13, near the Jubilee Line, and the shuttles will run at regular intervals.
Following the final whistle, as soon as the police allow, the buses will continue to take supporters back to Stratford Station.
The Hammers’ new home also boasts a disabled car park, with 49 Blue Badge parking spaces in Car Park 1A.
Supporters will be allocated parking based on their priority order on the waiting list, some of whom have been waiting in excess of seven years. A total of six spaces will be reserved for supporters of the visiting club.
With 49 accessible parking spaces out of a total of 229 at the Stadium (21.4%), the London Stadium is far in excess of the recommended six per cent target for recreational venues and events, even with a number of spaces lost to accommodate outside broadcast vehicles. By comparison, the Boleyn Ground had provision for just 20 disabled spaces across three parking sites.
All accessible Blue Badge parking spaces on the Stadium Island are located as close as possible to main entrances within the parking area, with direct, clear and safe pedestrian routes provided.
West Ham’s Stadium is a public transport accessible venue and, as such, supporters are reminded that there are no drop off or pick up points in the Stadium’s immediate surrounds.
All the most local DLR, Underground, Overground and National Rail stations are fully accessible – Stratford, Pudding Mill Lane, Stratford International and Hackney Wick.
For ambulant disabled spectators, rest areas, including benches, some with back and arm rests, are provided at no more than 50 metre intervals around the Stadium Island and landscaped areas.
Additionally, supporters should note that, as was always the case, West Ham’s expert accessibility staff will be on hand, both inside and en route to the Stadium, to provide any additional support and assistance required.
A comprehensive guide to disabled access to the Park and the Stadium has been produced in conjunction with disabledgo.com.
Elsewhere, as supporters will already be aware, with 253 WAV spaces, London Stadium exceeds the number of WAV spaces at any other Premier League ground. It places the former Olympic Stadium ahead of other comparably sized stadia such as the Etihad Stadium (231) and well clear of Old Trafford (120).
It also means West Ham become the only Premier League Club in London to exceed the minimum requirements set out in Level Playing Field’s Accessible Stadia Guide. This is also stark improvement on the Boleyn Ground, where West Ham’s 111 WAV spaces represented just 60 per cent of the minimum requirement.
WAV spaces at London Stadium are located in a range of positions within the Stadium, at lower tier, middle-tier and upper tier, including 37 within the Club London hospitality suites. This provides wheelchair users with an excellent choice of location around the stadium.
Similarly, all WAVs have a minimum clear sightline value of C-60 in accordance with Level Playing Field’s guidance. This ensures that wheelchair users will have a clear view of the playing surface at all times, even if supporters in front were to stand up.
Finally, on the concourses, all catering outlets will be accessible and are located in relatively close proximity to the WAV viewing positions (WAVs); the outlets have been specifically designed to accommodate wheelchair-users.
Twenty-five per cent of ticket counters are at an accessible height for wheelchair-users and include induction loops to support hearing aid uses, exceeding the requirements for accessible ticket counters set out in Level Playing Field’s guidelines.
First and foremost, the Club can confirm that a total of four free shuttle buses are to operate on Queen Elizabeth Olympic Park, ferrying supporters with accessibility needs from Stratford Station to London Stadium.
Staffed by the West Ham United Foundation, the buses will run from two hours prior to kick-off, to coincide with the turnstiles opening. Supporters will be collected from platform 13, near the Jubilee Line, and the shuttles will run at regular intervals.
Following the final whistle, as soon as the police allow, the buses will continue to take supporters back to Stratford Station.
The Hammers’ new home also boasts a disabled car park, with 49 Blue Badge parking spaces in Car Park 1A.
Supporters will be allocated parking based on their priority order on the waiting list, some of whom have been waiting in excess of seven years. A total of six spaces will be reserved for supporters of the visiting club.
With 49 accessible parking spaces out of a total of 229 at the Stadium (21.4%), the London Stadium is far in excess of the recommended six per cent target for recreational venues and events, even with a number of spaces lost to accommodate outside broadcast vehicles. By comparison, the Boleyn Ground had provision for just 20 disabled spaces across three parking sites.
All accessible Blue Badge parking spaces on the Stadium Island are located as close as possible to main entrances within the parking area, with direct, clear and safe pedestrian routes provided.
West Ham’s Stadium is a public transport accessible venue and, as such, supporters are reminded that there are no drop off or pick up points in the Stadium’s immediate surrounds.
All the most local DLR, Underground, Overground and National Rail stations are fully accessible – Stratford, Pudding Mill Lane, Stratford International and Hackney Wick.
For ambulant disabled spectators, rest areas, including benches, some with back and arm rests, are provided at no more than 50 metre intervals around the Stadium Island and landscaped areas.
Additionally, supporters should note that, as was always the case, West Ham’s expert accessibility staff will be on hand, both inside and en route to the Stadium, to provide any additional support and assistance required.
A comprehensive guide to disabled access to the Park and the Stadium has been produced in conjunction with disabledgo.com.
Elsewhere, as supporters will already be aware, with 253 WAV spaces, London Stadium exceeds the number of WAV spaces at any other Premier League ground. It places the former Olympic Stadium ahead of other comparably sized stadia such as the Etihad Stadium (231) and well clear of Old Trafford (120).
It also means West Ham become the only Premier League Club in London to exceed the minimum requirements set out in Level Playing Field’s Accessible Stadia Guide. This is also stark improvement on the Boleyn Ground, where West Ham’s 111 WAV spaces represented just 60 per cent of the minimum requirement.
WAV spaces at London Stadium are located in a range of positions within the Stadium, at lower tier, middle-tier and upper tier, including 37 within the Club London hospitality suites. This provides wheelchair users with an excellent choice of location around the stadium.
Similarly, all WAVs have a minimum clear sightline value of C-60 in accordance with Level Playing Field’s guidance. This ensures that wheelchair users will have a clear view of the playing surface at all times, even if supporters in front were to stand up.
Finally, on the concourses, all catering outlets will be accessible and are located in relatively close proximity to the WAV viewing positions (WAVs); the outlets have been specifically designed to accommodate wheelchair-users.
Twenty-five per cent of ticket counters are at an accessible height for wheelchair-users and include induction loops to support hearing aid uses, exceeding the requirements for accessible ticket counters set out in Level Playing Field’s guidelines.