Terms & Conditions

West Ham United PLC
Boleyn Ground, Green Street, Upton Park, London, E13 9AZ

VAT No. 697 2532 95

West Ham United Terms and Conditions

  1. This ticket is issued subject to the Rules and Regulations of FIFA, UEFA, The Football Association, The FA Premier League, The Football League respect of the relevant competition and West Ham United Football Club Ground Regulations ("the Regulations") and is valid for the date shown on the face or rearranged date. Copies of the Regulations are available upon request from the Ticket Office.
  2. The use of this ticket to enter the ground constitutes acceptance of the Regulations and the Club reserves the right to refuse admission or to eject from the Stadium any person who fails to comply with the Regulations.
  3. No person may bring into the Stadium or use in the Stadium any equipment which is capable of recording or transmitting (by digital or other means) any audio, visual or audio visual material or any information or data in relation to a match or the Stadium.
  4. Mobile telephones are permitted within the Stadium provided that they are used for personal and private use only.
  5. If the ticket is resold or transferred without the prior written consent of West Ham United Football Club or any one of its authorised sub-agents, it will become void and the holder will be refused entry to or ejected from the Stadium.
  6. The price of the ticket will not be refunded to the holder in any circumstances if the match has to be abandoned.
  7. The Club accepts no responsibility if the seat to which the ticket refers isaffected by adverse weather or if the view from there is restricted.
  8. Any refund request will be at the Club's discretion. To be considered tickets must be returned to the Ticket Office and received no later than 24 hours prior to the kick-off of the match.
  9. Duplicate tickets will not be issued under any circumstance.
  10. It is a condition of entry to the Stadium that the holder of the ticket agrees to remain seated during the match. Failure to do so will result in the holder being ejected from the Stadium without refund of the Ticket price.
  11. It is the responsibility of the ticket holder to ascertain the date and kick-off time of rearranged matches.