West Ham United have two exciting new sales positions available in
their Commercial and Hospitality departments.
They are:
WEST HAM UNITED FOOTBALL CLUB PLC
Title: COMMERCIAL SALES EXECUTIVE
Responsible to: COMMERCIAL MANAGER
Key Objectives:
- Achieving sales targets for Ground Advertising Hoardings, Programme Advertising Sales and Matchday Promotions
- Develop and implement commercial opportunities for Stadium Tours.
- Liasing with Commercial Manager and Commercial Director to maximise revenue potentials through agreed upon strategies.
Duties:
- To ensure that all targeted areas for sales opportunities are explored.
- To be proactive in your sales approach, targeting markets in a systematic manner according to the marketing plan.
- To ensure that good inter-personnel communication skills are used at all levels.
- To always be professional in appearance, attitude and aware of West Ham United official information.
- To represent the Club in an efficient and professional manner so that potential customers view you as an ambassador.
- To know product information regarding the standard operations of West Ham United Football Club - special attention to be paid to all other Commercial activities including packages available on a match day.
- To communicate this knowledge in such a way that the customer feels totally satisfied with the booking and pays the deposit.
- To input into the marketing plan and ensure that this is co-ordinated with the commercial team.
- To follow through booking from initial enquiry to operational delivery.
- To ensure that "promises" made at point of sale are honoured at Operational level
WEST HAM UNITED HOSPITALITY LIMITED
Title: HOSPITALITY SALES
EXECUTIVE
Responsible to: COMMERCIAL DIRECTOR
Key Objectives:
- Achieving sales targets for Conferences, Banquets and Accommodation.
- Maximise all potential sales opportunities for additional revenue streams.
- Develop initiatives that maximise sales and marketing objectives in conjunction with both Commercial and Hospitality Departments.
Duties:
- To ensure that all targeted areas for sales opportunities are explored.
- To be proactive in your sales approach, targeting markets in a systematic manner according to the marketing plan.
- To ensure that good inter-personnel communication skills are used at all levels.
- To always be professional in appearance, attitude and aware of West Ham United official information.
- To represent the Club in an efficient and professional manner so that potential customers view you as an ambassador.
- To know product information regarding the standard operations of West Ham United Hospitality Limited - special attention to be paid to Conference & Banqueting and the Hotel and to know specific information regarding Conference & Banqueting rates, room capacities, layouts and specific standards.
- To communicate this knowledge in such a way that the customer makes the booking and pays the deposit.
- To input into the marketing plan and ensure that this is co-ordinated with the Operations Team.
- To follow through booking from initial enquiry to operational delivery.
- To ensure that "promises" made at point of sale are honoured at operational level.
- Liase with the Hotel Manager, Conference & Banqueting and Catering Manager and Executive Head Chef to ensure that sold product surpasses customer expectations.
To apply for either position, send CVs to: Stuart Ryan, Commercial Director, West Ham United Football Club PLC, Boleyn Ground, Green Street, Upton Park, London E13 9AZ.