Ballot/Bubble Information

West Ham United is delighted to be welcoming 10,000 supporters back for Sunday's game against Southampton, our final one of the 2020/21 season which will kick-off at 4pm.

David Moyes’ squad challenging at the top end of the Premier League table as part of an exciting and positive campaign only adds to our excitement of being able to welcome back some of our supporters, and while we know it isn’t all of our fans just yet, it will be a special and emotional day, with the hope that 60,000 of you will be back with us in person very soon.

If you were successful in securing a ticket for the match via the ballot, please take note of the following important information.

You will have been sent a Matchday Health form via email and these must be completed and submitted by 12pm on Saturday 22 May in order four your digital tickets to be activated. 

Here's how to activate your tickets:

1. Complete the Matchday Health form before 12pm Saturday 22 May (if you don't, your digital ticket will not be activated)

2. Separately, you'll receive your digital ticket(s) today, Friday 21 May

3. Download your ticket to your device, or print your ticket at home, and bring it with you to the match

Before heading to London Stadium on Sunday, please visit the Hammers Hub for all the information you will need on matchday, including:

  • Ballot/bubble information
  • Code of conduct
  • FAQs
  • Matchday guide
  • COVID-19 guidelines
  • Travel information
  • Matchday information
  • Digital programme
  • Accessibility

It has been a challenging year. Our thoughts continue to be with all of those whose lives have been directly affected by the pandemic, particularly those who have lost loved ones and friends. We hope the opportunity to watch the Hammers live again will give you a welcome boost, and that your attendance will inspire the players to finish the season on a high.   

Thank you again for your patience, co-operation and, most of all, your loyal and passionate support of West Ham United.

It simply hasn’t been the same without you.