Disabled Supporters' Board

All about the DSB

Select from the options below to find out more:

 

What is the Disabled Supporters' Board?

The Disabled Supporters' Board (DSB) is the key conduit between accessibility supporters and the West Ham United Board.

Three meetings are currently held per season to enable our accessibility supporters to raise and discuss the key issues that matter most with the Vice-Chairman, Board members and senior club officials, with action points established on the night and the minutes of each meeting published on whufc.com.

Our mission is; to work together to achieve the best services, facilities, and experience for our accessibility supporters.

 

How was the DSB created?

In April 2017, the Club wrote by email and sent a letter to all supporters who have registered as accessibility ticket holders inviting them to apply to join the Disabled Supporters' Board.

We received more than 50 applications to join the DSB, and as representatives on the general Supporter Advisory Board for ambulant and wheelchair using supporters, Cathy Bayford and Trevor Bright independently selected a total of 16 members using a range of criteria in order to ensure the most diverse and varied representation of our accessibility supporters. This included, but was not limited to, ambulant disabled supporters who are partially sighted, hard of hearing, deaf, blind or have learning difficulties, wheelchair users, those that live locally and further afield, a representative from the Bondholder community, Corporate and General Admission Season Ticket Holders, Claret members, juniors and senior citizens, and supporters who sit in a range of areas across the stadium.

Cathy and Trevor are also members of the Supporter Advisory Board where they represent and convey the views and experiences of wheelchair users and ambulant disabled supporters.

The most recent meeting was held at London Stadium on Tuesday 31, July 2018.

What are the aims of the DSB?

Aims and objectives

  • To establish a direct, open, two-way communication between the Club and supporters
  • To ensure we continue to deliver an experience that is fully inclusive and accessible for all
  • To understand and discuss the key issues that matter most to supporters with disabilities
  • To identify any key action points that will enable us enhance the supporter experience

Mission

  • To work together to achieve the best services, facilities, and experience for our accessibility supporters

 

How many members are on the DSB?

There are currently a total of 16 members on the DSB with three new positions now available to join the Board. Click here to apply.

For a full list of FAQs on the DSB visit Hammers Help.

If you require any assistance with your application, contact supporterservices@westhamunited.co.uk or call 020 8548 2748 and ask to speak to a member of the Supporter Services.

 

How do I apply?

Supporters can apply for a place on the DSB today. Click here for more information.

 

When was the last DSB meeting?

The last DSB meeting was on Tuesday 31, July at London Stadium. 

 

When is the next DSB meeting?

The next meeting will be held at London Stadium on Monday 10, December 2018.

 

Minutes of previous meetings

Season 2016/17

April 2017

Season 2017/18

September 2017

February 2018

July 2018