This page contains all the information fans need to have a great experience at the London Stadium. If you’re attending a West Ham United match at London Stadium for the first time, make sure to take a look at our London Stadium First Time Fan Guide to find out all you need to know including travel advice, what to bring and when to arrive.
Travelling fans from other clubs should review our London Stadium Visiting Supporters’ Guide for all the information including away supporter turnstiles, travel advice and accessibility.
The London Stadium Access Statement contains a host of important information for supporters with disabilities or other accessible requirements, including how to get in touch with our dedicated accessibility team.
The Supporter Charter has been created as a reference guide for all members of the West Ham Family. Here we outline our key policies and express our commitments to our supporters, ensuring our fanbase know what to expect from us and the key things we will always strive to deliver for you.
The Supporter Conduct Charter provides transparency for supporters about how the Club and London Stadium handles any incidents or concerns. All incidents reported to the Club and London Stadium on matchday, or in any other forum, are subject to the policies set out within this Charter. Please take time to review this Charter which includes the Club’s zero tolerance stance towards all kinds of discrimination.
Take a look at our Policies page for a full list of additional Club policies and terms and conditions, such as our Complaints Policy, Ground Regulations, Privacy Policy and Ticketing Terms and Conditions.
