Accessibility FAQs

At West Ham United Football Club, promoting access, equality and inclusion are at the heart of our values and we are unequivocally committed to providing a fully inclusive, accessible and equal experience for all supporters and visitors to London Stadium.

We have therefore created a range of dedicated services and facilities for disabled supporters and visitors to London Stadium on matchday.

For full details on our services and facilities for disabled supporters, please read our Access Statement.

You can also contact the Accessibility team on 0333 030 0174 or by email to [email protected]

Getting to the Stadium                           

Ticketing and membership

Getting to London Stadium

How to apply for membership


Accessible Shuttle Bus Service


Accessible Public Transport

Ticketing on matchday

Car parking

Facilities and support

Leaving the Stadium

Accessible facilities

Area between turnstiles C and E 

Accessible support