Opening Hours



Main Ticket Office

Located opposite turnstile E and F and alongside the Stadium Store. 

If you do have any ticketing enquiries on matchday, please head to this Ticket Office. 

The Main Ticket Office is open to in-person callers 11:00-16:00, Monday to Saturday.

Matchday opening hours
Opens: 9am
Closes: After kick-off and when there is no queue.
Re-opens: After the match, until there is no queue (weekend matches only).

Please note that in the last hour leading up to kick off, the Ticket Office can only assist with enquiries relating to the day's match. 

If you wished to upgrade your ticket, we would recommend you do this in advance to matchday, as our Ticket Offices can get very busy. You can do this by calling 0333 030 1966 (Option 3). For more on upgrading tickets, please click here


North Stand Ticket Office

The North Stand Ticket Office is located to the North of the Stadium and close to turnstile J.
Please note this Ticket Office is for collection only. 

Opens: Two hours before kick-off.

Closes: When there is no longer a queue and all supporters have been assisted.

For more information on ticket collection, please click here.


Telephone lines

Ticket Office telephone lines are open from Monday to Friday, 9:00 - 17:00, and 11:00 - 16:00 on Saturday. 

Matchday opening hours are:

Saturday matches

12:30KO and 15:00KO : 9:00 - 17:00

17:30KO : 9:00 - 17:45

Sunday matches

13:30KO : 10:00 - 13:45

16:00KO : 10:00 - 16:15

Midweek evening matches:

9:00 - 15 minutes into the match


Matchdays Index