London Stadium is located in the South of Queen Elizabeth Olympic Park.
Stratford station is our recommended route for all home supporters travelling to and from London Stadium given its capacity. Once at Stratford station, Supporter Liaison Officers, stewards and signs will direct you to the Stadium.
As part of our shared commitment to enhancing the matchday experience for supporters at London Stadium, West Ham United, working in partnership with Stadium Operators LS185, are pleased to announce that a new security search process will be in place this season, designed to improve security, reduce queuing times at turnstiles and alleviate congestion around the podium level.
Following feedback from fans, the new search operation will see search checkpoints stationed directly adjacent to the bridges leading on to the stadium island.
The process, used throughout London Stadium’s summer of concerts and world athletics, has proved particularly successful in helping the flow of spectators to the stadium, and both West Ham United and LS185 are working together to ensure that the safety and security of our supporters is of paramount importance.
In order to allow easy access and cause minimal delays, it is recommended that supporters arrive at least one hour prior to kick-off and avoid bringing any bags to matches unless absolutely necessary. Large suitcases or luggage are not permitted in the stadium.
All bags will be searched and supporters may also be asked to remove jackets or coats in preparation for search. All approved bags are also subject to additional inspections within the Stadium. There will be an access lane at each checkpoint for supporters with accessibility needs.
These are not ticket check points, allowing supporters without tickets to gain access to the podium and visit the Stadium Store and Ticket Offices.
To further reduce queuing times at the search checkpoints, it is recommended that supporters access the stadium island via the bridges in closest proximity to their respective turnstile entrance. See our searching points map for an illustration of the following information:
|Turnstile Entrance||Closest Bridge|
|A, B, C||3|
|E, F, G||5|
|E, F, G, H, J||1|
|A, J, K||2|
Please be assured that London Stadium’s search policy is entirely for the safety and security of every supporter attending West Ham United matches.
Additionally at London Stadium this season, each entrance section on the podium will have one late turnstile open after kick-off. Any supporters who arrive late for the match are advised to head to the relevant entrance for their seat, where they will be directed to the late-opening turnstile.
The roads between the station and Stadium will be closed to traffic three hours before kick-off to help get you to the ground quickly and safely. You may not be able to take the walking route that you are used to on non-matchdays but our Supporter Liaison Officers and stewarding team will direct you along the safest route to London Stadium.
The Accessible Shuttle Bus Service will also be in operation.