Accessible ticketing

 

Accessible seating

Accessible seating includes: seats on the aisle, seats with few or no steps nearby, seats that have nothing directly in front of them and seats closest to the toilets.

Disabled supporters are not limited to choosing solely from the Amenity and Easy Access seats, and are welcome to select a seat in any area throughout the stadium, subject to ticketing availability. 

Our Accessibility team will be happy to offer expert advice on seating access and location, please contact them on accessibility@westhamunited.co.uk or 0333 030 0174. 

 

Wheelchair accessible viewing spaces

London Stadium has 253 wheelchair accessible viewing spaces.
 
WAV spaces at London Stadium are located in a range of positions within the bowl, at lower tier, middle-tier and upper tier, including 37 within the Club London hospitality suites. This provides wheelchair users with an excellent choice of location around the Stadium. 
 
All WAV’s have a minimum clear sightline value of C-60 in accordance with Level Playing Field’s guidance. This ensures that wheelchair users will have a clear view of the playing surface at all times. 

 

Ticket Office

The Ticket Office is located to the South of the Stadium alongside the Stadium Store and it is fully accessible, with reduced height windows.

 

Supporters with temporary accessible requirements 

Supporters who have a temporary accessible requirement and feel their seat may no longer be suitable as a result should contact our Accessibility team at accessibility@westhamunited.co.uk or call on 0333 030 0174. Our team will be happy to offer guidance and advise on how to make the experience as comfortable as possible, however, please note all tickets are subject to availability and we are unable to guarantee a relocation of seats. 

 

Matchdays Index