Disabled Supporters Advisory Board

All about the DSAB

Select from the options below to find out more:

 

What is the Disabled Supporters Advisory Board?

The Disabled Supporters Advisory Board (DSAB) is the key conduit between accessibility supporters and the West Ham United Board.

Three meetings are currently held per season to enable our accessibility supporters to raise and discuss the key issues that matter most with the Vice-Chairman, Board members and senior club officials, with action points established on the night and the minutes of each meeting published on whufc.com.

Our mission is; to work together to achieve the best services, facilities, and experience for our accessibility supporters.

 

How was the DSAB created?

In April 2017, the Club wrote by email and sent a letter to all supporters who have registered as accessibility ticket holders inviting them to apply to join the Disabled Supporters Advisory Board.

We received more than 50 applications to join the DSAB, and as representatives on the general Supporter Advisory Board for ambulant and wheelchair using supporters, Cathy Bayford and Trevor Bright independently selected a total of 16 members using a range of criteria in order to ensure the most diverse and varied representation of our accessibility supporters. This included, but was not limited to, ambulant disabled supporters who are visually-impaired, hearing-impaired or have learning difficulties, wheelchair users, those that live locally and further afield, a representative from the Bondholder community, Corporate and General Admission Season Ticket Holders, Claret members, juniors and senior citizens, and supporters who sit in a range of areas across the stadium.

Cathy and Trevor are also members of the Supporter Advisory Board where they represent and convey the views and experiences of wheelchair users and ambulant disabled supporters.

The most recent meeting was held at London Stadium on Tuesday 5 September 2017 at 18:00.

What are the aims of the DSAB?

Aims and objectives

  • To establish a direct, open, two-way communication between the Club and supporters
  • To understand and discuss the key issues currently affecting our disabled supporters
  • To identify any key action points that will enable us enhance the fan experience

Mission

  • To work together to achieve the best services, facilities, and experience for our accessibility supporters.

 

How many members are on the DSAB?

There are currently a total of 16 members on the DSAB.

 

How do I apply?

The DSAB, and its processes, will be constantly reviewed to ensure the views of our disabled fanbase are fairly and appropriately represented. As part of this review we will be constantly ensuring that the DSAB is represented by members that can offer relevant experience and advice to deal with current agenda items.

The door will always be left open for new members to join and, of course, any disabled West Ham United supporters may still make a great contribution to the DSAB and the wider fan experience by putting their views and suggestions forward to a DSAB member.

To register your interest in joining the DSAB please contact accessibility@westhamunited.co.uk or call on 0333 030 0174. Lines are open from Monday to Friday, 09:00 – 17:00.

 

When was the last DSAB meeting?

The last DSAB meeting was on Wednesday 7 February 2018 at London Stadium.

 

When is the next DSAB meeting?

The next meeting will be held on Tuesday 2 April, 18:00 - 20:00, at London Stadium. 

 

Minutes of previous meetings

Season 2016/17

April 2017

Season 2017/18

September 2017

February 2018