Ticket Office - General Information | Ticket News Details | Ticket News | Tickets

Ticket Office Telephone Number for General Enquiries and Bookings:

0871 222 2700 (Please note calls to 0871 numbers cost 10p per minute plus network extras).

Normal Ticket Office Opening Hours during the season are as follows:

Mondays to Fridays - 9.00am to 5.00pm
Non-Matchday Saturdays - 9.00am to 1.00pm

Matchday Saturdays - 9.00am to kick-off and after Final Whistle
Matchday Sundays - 9.30am to kick-off (subject to kick-off time)
Matchday Midweek - 9.00am to kick-off

Please note that as with Home Match Tickets (Season Card / Members Card / Barcoded Tickets) all Away Match Ticket purchases are subject to the club's Terms and Conditions - further information can be found at the bottom of this page.

For online bookings, please click here.

To download the 2009/10 Season Ticket Brochure, please click here

The Boleyn Ground is a Smoke Free stadium, in compliance with new legislation introduced on 1 July 2007. For more information, please click here.

To download a Season Ticket Holders Away Match Priority Point booking form, please click here.

To download a Disabled Season Ticket Holders Away Match Priority Point booking form, please click here.

Customer Services

At West Ham United we want to make sure that all of our supporters receive a fast & efficient service when purchasing match tickets.

Great efforts are made to ensure that our supporters receive as high a level of service as is possible when buying tickets either online, via telephone or in person.

Should you have a complaint from a recent experience of purchasing tickets or have any comments on the service in general please email customerservices@westhamunited.co.uk

All genuine complaints and issues will be dealt with by a member of our customer services team who will reply personally within 28 days of being received.

Home Cup & Away Match Ticket Schemes

Please click here to download an application form, complete and return to
Ticket Office, PO Box 6731, London, E13 9RA.

Home Cup Scheme:

Season tickets include 19 home league fixtures only, whenever we are drawn at home in either the FA Cup or Carling Cup, it will be necessary for season ticket holders to purchase your match ticket. By completing the application form the Ticket Office will debit your credit/debit card, forward booking confirmation and update your season card therefore allowing entry on matchday

Supporters who choose to enrol will not only receive a 20% discount (cup games only) but will also avoid a booking fee and the inconvenience of having firstly to obtain ticket information and then apply for their ticket(s). If, for whatever reason, you are unable to attend a certain fixture, please be assured that match tickets purchased through the automatic Home Cup Scheme are fully refundable (subject to the refund request being received no later than 24 hours before kick off).

Please note that depending on demand from the away club, Sir Trevor Brooking Stand Season Ticket holders may have to apply for a seat in another stand for cup games.

Automatic Away Match Ticket Scheme

The Away Match Scheme follows the same principle as a Season Ticket, although paricipants are charged a booking fee. You are debited for each away match as it goes on sale and tickets are distributed automatically. Therefore, it is a serious aommitment, ONLY for the supporter wishing to attend EVERY away match during that season. Tickets are strictly non refundable. By completing the application form above, the Ticket Office will debit your credit/debit card and forward you a ticket for ALL away matches including ALL away cup matches.

The scheme is subject to availability and the application deadline is set for 5.00pm Monday 20th July. However, in the past five seasons sufficient tickets have always been avilable to meet demand, should the scheme become oversubscribed, priority will be given to members with the longest period of membership.

Please note that should you have subscribed to either of the above schemes last season and you wish to continue, it will be necessary for you to complete an application form for 2009/10 also.

Hull City v West Ham United
Barclays Premier League
Saturday 21st November 2009 - 3.00pm kick-off