Moore Exclusive Benefits

How to access your exclusive season ticket holder benefits

This season we are rewarding all our season ticket holders with Moore exclusive benefits to reward your loyalty.

See below to find out how to access your benefits. We will communicate these offers with you via articles on the official website and marketing emails. On some occasions we will only contact you via email so please make sure you have supplied your correct email address and you have subscribed to our mailing list.

Login to www.whufcboxoffice.com then update your details here or manage your email preferences here.

Your benefits

Discounted booking fees on additional match tickets
When you buy additional match tickets under you season ticket client reference you will automatically be charged discount booking fees.

Discount of up to 15% on additional bulk ticket purchases for staff and friends
When you buy more than 10 match tickets you will receive special group discount of up to 15% depending on how many tickets you buy. This could be perfect to treat your staff and friends to a match ticket at the Boleyn Ground.

To take advantage of this benefits simply call the ticket office on 0871 529 1966 and select option 3 (calls cost 10p per minute plus network extras).

10% discount on all official merchandise instore and online
(excludes clearance, sale and certain in store offers) up until May 31 2014. 
When claiming your discount instore you will need to show your season ticket card at the till and proof of renewal as retail stores can not validate if your season card is active.  Failure to provide such information will result in no discount being given and retrospective discount will not be offered.

If you are buying online then you will need to login to the online store with your season ticket details (failure to do so will result in no discount being given and retrospective discount will not be offered) and the discount will be subtracted from the basket

Entry to exclusive events including double discount weekends
Throughout the season we will host double discount weekends in all our retail stores which are exclusive only to season ticket holders.

The selected weekends will be publicised on the official website and through email communications.

Discount on away coach travel
To get discount on away coach travel call the ticket office on 0871 529 1966 and select option 3 (calls cost 10p per minute plus network extras).

NEW Chance to upgrade to ANY hospitality package for ANY match in 2012/13 and pay only the difference

You can upgrade to any hospitality package and get the cost of your seat for that match discounted from the price of your package. Matchday packages start from just £90 + VAT.

To book call our friendly sales team on 0871 091 1811 (calls cost 10p per min plus network extras).

NEW Blanket 10% discount on ALL hospitality purchases
To book call our friendly sales team on 0871 091 1811 (calls cost 10p per min plus network extras).

You will have to provide your client reference number which you can find on the back of your stadium access card.

All packages and matches are subject to availability.

Priority for ALL away match tickets
As a season ticket holder you will get priority on away match tickets. When away ticket applications are oversubscribed priority will be in order of points.

To find out more about away ticket priority points see the Priority Points & Away Match Ticket Applications section here.

Priority for ALL cup tickets PLUS exclusive discounts
Priority sale dates will be announced subject to confirmation of club draw. On some occasions season ticket holders will receive exclusive discounts on their ticket.

NEW Dedicated phone line and email address for enquiries
Your dedicated phone line for enquiries is 0871 529 1966 - select option 3
You can also email seasonticketholder@westhamunited.co.uk
We will aim to respond to your enquiry as soon as we can.

Invitation to open day and to watch the first team train
We will send you an exclusive invite to watch the first team train. No date has been set yet but we will inform you of the date by email so please make sure you have provided us with your email address and are subscribed to our mailing list.

Useful numbers

Ticket sales - 0871 529 1966 (calls cost 10p per minute plus network extras)
Corporate sales - 0871 091 1811 (calls cost 10p per minute plus network extras)
Stadium Superstore -
020 8548 2794
Lakeside Store - 01708 890 258
Romford Store - 01708 741 877

Useful websites

Official website www.whufc.com

Online store officialwesthamstore.com

Box Office whufcboxoffice.com

Hospitality hospitality.whufc.com